Holiday Inn Express Hotel & Suites Gulf Shores, An Ihg Hotel, Gulf Shores

The hotel is located close to everything, including all the tourist attractions in the Gulf Shores area and the beach. It's near several restaurants, making it convenient for dining. The service was a bit lacking when they couldn't find my reservation, but the laundry service was a nice addition. The included dining with delicious tapas was a highlight, and the facilities were well-equipped. However, the price may not fully reflect the value for money received.

My stay at the hotel was a mixed experience. The rooms were beautifully decorated with rose petals and had a luxurious king-size bed, creating a romantic ambiance. However, the service was lacking as they were not particularly friendly when they couldn't find my reservation. On the bright side, the laundry service was efficient. The location of the hotel was excellent, being near several restaurants and right across from the fitness center, but it was a bit disappointing that the staff struggled with reservations. The dining experience was delightful with included meals and world-famous seasoned fries. The facilities were modern and well-equipped, offering a comfortable stay.